Today, Gov. John Bel Edwards released the following statement on CenturyLink’s announcement to open a new outbound sales center in Monroe staffed by 150 employees to serve small business customers in the U.S. This new center, which will be located in the company’s Forsythe Avenue location, shows CenturyLink’s continued investment in the northeastern Louisiana economy and supports its objective of bringing new jobs to the area.
 
Gov. Edwards’ statement:
 
“CenturyLink is making another critical investment in Louisiana, and we welcome this opportunity to further strengthen the state’s partnership with them. This new initiative will create 150 additional jobs in Louisiana to support its growing array of technology services for small business customers. We’re proud of the 2,300 existing CenturyLink employees in the Monroe area who are part of the largest Fortune 500 company headquartered in our state. What’s particularly exciting about this expansion is that Louisiana is recognized for its leadership in small business growth, and CenturyLink’s new center will equip small businesses with the latest digital tools they need to be successful in the global economy. Our LED FastStart® team will support CenturyLink as the company hosts a job fair on Feb. 12 and begins training new employees later in the month.” 
 
Louisiana Economic Development Secretary Don Pierson also released a statement on today’s annoucement:
 
“CenturyLink is a global communications and IT services company with roots in Louisiana. Focused on linking its customers to the power of the digital world, CenturyLink has found an exceptional platform for growth in Monroe, Louisiana. Building on the strengths of Embarq, Qwest and others, CenturyLink has developed extraordinary assets in Monroe. Now anchored by a 300,000-square-foot Technology Center of Excellence that includes 800 new jobs and a global innovation lab, CenturyLink is demonstrating this is much more than just a headquarters facility. Now, after its game-changing merger with Level 3 Communications, CenturyLink will create even more Louisiana jobs and more commercial success. LED is proud to support this new growth opportunity with our FastStart team. It’s also noteworthy that CenturyLink has partnered with Southern Lifestyle Development to create a work-life village anchored by the new IBM Client Innovation Center and located near its headquarters. It’s certainly clear that there is great momentum in Monroe for both CenturyLink and Louisiana.”
 
Background
CenturyLink is the largest Fortune 500 company headquartered in Louisiana. Following the completion of its merger with Level 3 Communications in November 2017, the combined companies are projected to generate annual revenue of $24 billion, which places CenturyLink in the vicinity of such companies as Progressive, Northrop Grumman, McDonald’s, DuPont and Macy’s. Companywide, CenturyLink employs more than 40,000 people.
Statewide, CenturyLink employs approximately 2,700 people with a combined annual payroll of more than $200 million. Most of CenturyLink’s employees work in the Monroe area — approximately 2,300 employees. The company’s corporate headquarters are located on U.S. 165 on the northeast end of the city, while the outbound sales center, where the 150 new jobs will be filled, is located on Forsythe Avenue in central Monroe.
Louisiana Business Climate Fast Facts:
  • Thumbtack awarded Louisiana a grade of A+ in its 2017 report card on small business friendliness, ranking the state No. 4 in the U.S. for its supportive small business environment.
  • Louisiana has ranked No. 5 for the second year in a row in Area Development magazine's annual Top States for Doing Business survey.
  • Louisiana ranks among the top 10 states in the nation for economic development initiatives according to Site Selection magazine.